AVP - IB Lending Operations

Role

- Role involves a very high degree of engagement with multiple stakeholders, business partners, across different business functions and groups while building and maintaining relationships with Leaders and their teams

- Support continuous improvement of the operational process and the development of Best Practice.

- Suggesting ideas to improve systems and processes where necessary and evaluate the benefits and risks of such proposals

- Ensuring all activities & duties are carried out in full compliance with regulatory requirements, Enterprise wide risk management framework & internal policies

What will you be doing ?

- Ensure seamless migration from ACBS to LIQ

- Ensure that key KPI metrics and KRIs metrics are on track

- Manage the urgent requests/Escalations from the RDs and RSMs

- Act as SME - Proactively contribute to team performance through maintaining a flexible approach to tasks, providing input to continuous improvement and being receptive to change support Audit activities, external controls & checks using comprehensive knowledge of Lending processes, products and activities

- Ensure the team is fully trained in control awareness and assign control responsibilities accordingly

- Ensure all remedial actions resulting from risk incidents mitigate the risk identified, dates are agreed in line with the risk involved and there is early escalation to OR&C of any items requiring extended deadlines

- Look to continuously improve the control environment, user experience and automation

- Actively refer to process and procedures written to aid training and Best Practice

- Demonstrate pro-active approach to risk by ensuring all risk (actual and potential) is remedied upon identification.

What were looking for:

- Preferably a qualified MBA with minimum 10 years of experience

- Strong control awareness

- Confident and assertive manner

- Complaints management experience

- Experience dealing with senior stakeholders

- Knowledge of quality assurance, control and monitoring

- Project management experience (Prince2 qualifications desirable)

- Strong communication skills

- Excellent relationship management skills

- Strong attention to detail

- Excel & Microsoft word

Skills that will help you in the role:

- Previous experience in IB Lending Operations

- Good knowledge on Payments, Reconciliation, ACBS, LIQ and Facility Agreements

- Good influencing and negotiation skills and excellent communication and interpersonal skills