AVP - Fraud Tools & Infrastructure - BFS

- The AVP - Fraud Tools and Infrastructure team, will work on major business initiatives that contribute to company's growth and productivity objectives. This role is responsible for managing multiple fraud tools and Transactional Fraud strategy implementation assignments supporting the Account Management function & will work directly across the business, IT and strategy teams in catering end-to end implementation needs. Proactively manage efforts to maintain stakeholder satisfaction and quantify project benefits delivered.

- Collaborate with multiple US managers and stakeholders for accurate work delivery. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We're proud to offer you choice and flexibility

Essential Functions / Responsibilities:

- Manage Transactional Fraud strategy implementation and validation, code changes to Transactional Fraud implementation platform(s).

- Lead and coordinate multiple projects simultaneously for successful implementation of all tasks undertaken.

- Provide implementation/architectural solutions/codes for tools in-use (DefenseEdge, SASFM, Advance Defense, Fiserv releases, SAS & Tableau for Validations)

- Actively drive Credit Prism Innovation Initiatives and support the build work for upcoming migrations.

- Own SOPs/platform documentation - keep the versions & content current.

- Assurance of six sigma rigor in strategy development, implementation, and monitoring.

- Able to quickly explore and present new tools and techniques like Machine Learning, Artificial Intelligence, cloud computing.

- Develop and support best-in-class analytic solutions.

- Provide thought leadership in various initiatives/projects and share best practices.

- Focus on process efficiency/Process control and automation.

- Support operational credit team in response to internal and external audit requests.

- Mentor team members to accomplish project goals.

Qualifications / Requirements:

- Manage Transactional Fraud strategy implementation and validation, code changes to Transactional Fraud implementation platform(s).

- Lead and coordinate multiple projects simultaneously for successful implementation of all tasks undertaken.

- Provide implementation/architectural solutions/codes for tools in-use (DefenseEdge, SASFM, Advance Defense, Fiserv releases, SAS & Tableau for Validations)

- Actively drive Credit Prism Innovation Initiatives and support the build work for upcoming migrations.

- Own SOPs/platform documentation - keep the versions & content current.

- Assurance of six sigma rigor in strategy development, implementation, and monitoring.

- Able to quickly explore and present new tools and techniques like Machine Learning, Artificial Intelligence, cloud computing.

- Develop and support best-in-class analytic solutions.

- Provide thought leadership in various initiatives/projects and share best practices.

- Focus on process efficiency/Process control and automation.

- Support operational credit team in response to internal and external audit requests.

- Mentor team members to accomplish project goals.

- Strong understanding of Big Data and associated technologies.

- Strong interpersonal, influencing and communication skills, including the ability to work effectively with a wide range of end users, demonstrated various leadership skills, precise communication and ability to interpret requirements.

Desired Qualifications:

- 5+ years of experience in leading strategy changes in account management, Transactional fraud or collections platform

- Experience with consumer and commercial lending products and practices

- Ability to engage and work effectively with clients / partners to gain alignment and achieve key deliverables

- Cross-functional experience with a track record of leading in a matrix environment and influencing key decision makers

- Technically savvy with experience working on technology-related projects.

- Strategic thinker; innovative problem solver; self-starter; team player