AVP - Financial Crime/Fraud Operations/Transaction Monitoring/AML Compliances - BPO/ITeS

Women AVP-Financial Crime, Fraud Operations, Transaction Monitoring, AML Compliances BPO/ITES

Fraud Operations, Financial Crime and Compliances, AML, screening, Compliances, Client Onboarding, EDD, CDD

only for Female Candidates

Location : Only Bangalore

Below is the JD :

Responsibilities (List Deliverables and Main Tasks) :

Performance Areas :

Activities :

1. Managing Compliance Service Delivery :

Service Delivery :

- Meet Turnaround times, Adhere to QA Model for quality, Escalation of issues and work allocation, process improvements

- Ensure the necessary procedures are in place to cover compliance operations activities and Turn Around Times (TAT).

- Ensure proper investigation and monitoring of TM alerts and RFI

- Close alerts where there are no suspicious or refer alerts to next levels where further information is required, or assistance is required to take a decision due to the complexity of the issue.

- Meet TAT as agreed with stakeholders.

- Meet Quality levels as per standards laid down.

- Complete corrective actions for issues raised by QA unit.

- Reporting issues, risks, progress ongoing to senior management.

- Provide MI on Productivity, Quality, escalations, True matches, overdue, issues etc.

- Identify Process Improvement opportunities and deploy AI/ RPA tools as applicable

2. Managing Compliance Operations :

Resourcing, Job descriptions, Performance Achievement

- Ensure that the teams are suitably staffed.

- Hire, manage and arrange for training of the resources.

- Monitoring the resources to ensure satisfactory completion of the work.

- Working with the training department to identify and address the training needs of the team, ensure the teams undergo ongoing training to the team on AML, Sanctions, etc.

- Guiding, mentoring, and advising the resources to ensure they are skilled to undertake their tasks and to identify any areas of concern.

3. Progress Updates and MI :

MI & Reporting :

- Providing ongoing status reports and regular updates on Project status, alerts investigations to leadership and client stakeholders

- Raising issues or concerns to Senior management and stakeholders

4. Audit : Audit reports, Closure of audit observations

Timelines :

- Being a point of contact for any audits of the function and providing the necessary cooperation during the audit.

- Taking the necessary actions to close out any audit observations or, where dependent on other units, systems, or resources, following-up until such closure has taken place.

5.Managing ad hoc Tasks

Project Plans, Status Updates, Progress Reports, MI, meeting deadlines, Project Milestones

- Aiding in ad-hoc Compliance - AML/ TM related tasks

6. P&L Management :

- Manage within budget/Approved costs

- Managing the Account and BAU costs/ budgets by ensuring that the actual expenditure/ costs are within budget and monitored and recorded

- Undertake ongoing assessments of project progress to identify any additional resource needs and associated cost impact.

- Identify margin improvement opportunities

4. Person Specifications (skills required to carry out the job, not what the current or recommended incumbent possesses)

a. Skills / Work Experience :

- The incumbent should have 14+ years of Financial Services/ banking experience in a recognized regulated market, of which at least 7-9 years must be in Managerial roles

- Previous 5 to 7 years experience in managing processes related to Transaction Monitoring, Name screening, AML Compliance

- Good understanding of KYC, AML, FATCA & Name screening

- Sound compliance knowledge

- Ability to communicate at both detailed and concise levels with all levels of management.

- Good time management skills and adherence to deadlines is essential.

- Good team management skills, Demonstrated leadership skills.

- Negotiation and influencing skills.

- MIS Skills.

- Leadership skills, Strategic, Motivated, Showing and taking initiative, Self-starter and Independent.

- Assertive and confident.

- Committed to creating a continuous improvement culture within a team and organization.

- Interpersonal abilities to present a business-friendly image to all internal and external stakeholders.

- Good teamwork skills to establish and maintain effective business relationship with key stakeholders.

- Analytical and attention to detail.

- Problem identification and solving skills

- Good written and oral communication skills

b. Competencies :

- Business Management

- Performance Management

- People Management

- Change Management

- Personal Effectiveness

c. Education & any other certification :

- The incumbent should have a degree education as minimum.

- Good to have ; professional certifications in Compliance, AML such as CAMS or CFCS