AVP - Credit Policy - Unsecured Business Loan Segment - NBFC

Business Unit - Retail Finance

Location - Kurla, Mumbai

Department - Credit Policy for Unsecured Business loans

Travel - Moderate

Purpose of the Job :

This role is responsible for independently identifying, planning, facilitating and implementing key projects with respect to creating policy frameworks, portfolio management, creating/enabling digital journey's, identifying opportunities, controlling risk which enables ease of execution. In addition, to improve Quality, reduce cost, increase productivity and improve cycle time, resulting in significant business improvement and customer satisfaction.

Key Stakeholders :

Internal - Finance, Products, Business, Credit, Collections, Analytics, Risk, Operations, Compliance and Audit

External - Vendors and Partners

Essential Qualifications :

MBA/ CA with at least 8-10 years of relevant work experience

Experience :

- Should have independently managed Policy preparation and approval after consultation with respective stakeholders

- Becomes a custodian of policies

- Should have worked on improvement of process

- Expert with sharp focus on portfolio analysis with focus on execution

- Pointing out on the opportunities and issues and suggesting corrective action to the stakeholders

- Expert in presentation skills for various management reviews/committees

- In-depth market/ competition knowledge for relevant products

Key Role :

- Drafting the product policies and get the same approved from various stakeholders independently.

- Support delivery of end of period AUM, focus on operational efficiency through consolidation and process improvements

- Review the portfolio performance and its impact on the business profitability. Highlight the variances to the stakeholders

- Portfolio management based on accurate evaluation of the portfolio performance, market developments and product management imperatives.

Key deliverables are as below :

- Pivotal role in launching new product/program considering the risk appetite of the organization and in line with profitability benchmarks

- Identifying and creating the environment for testing the opportunities and converting to the regular program basis performance

- Involvement in process excellence to reduce time and cost leading to improved efficiency

- Deliver best practices across all the domains with specific focus on risk management

- Create programs and convert it in to BRE for ease of credit execution and reduce TAT. Master maintenance, testing of new builds, monitor deviations

- Aid conduct of audits (internal/statutory etc) and help closure of points to satisfaction without any adverse comments

- Tracks the market/ product dynamics and industry practices

- Trigger monitoring and control

- Coordinating with analytics team for preparation/improvement in various management dashboard/ Analysis/ development of score card

Regulatory Compliance :

- Interaction with various teams including business / product / credit / operations / legal / compliance / technology / audit of course competition to be in line with requirements

- Creating partnerships which help in augment business/profitability and reduce costs through process engineering

- Institutionalize training programs with team on various product/programs being launched

- Conduct portfolio review on regular basis, note the action, coordinate and execute the actionable

Optimize efficiency and per unit cost of processing, develop customer centric initiatives through Policy & Process re-engineering. Optimize and consolidate resources and infrastructure and build scalable platform to support future growth.