AVP - Compliance/Operational Risk & Control

AVP Compliance, Operational Risk & Internal Controls

AVP Operational Risk & Compliance for an MNC Banking BPO in Gurgaon :

Responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.

Purpose of Department

- Compliance operates to protect reputation and ensure that all its employees adhere to local and international laws and regulations, as well as policies and procedures. For this the job holder is required to work closely with onshore and offshore Compliance teams and Operations.

- At all times, the job holder is required to comply with the GSM, Legal & Compliance FIM, the Compliance
Officer Handbook, the Compliance Desk Instruction Book and the Staff Code of Conduct.

- Subject to normal management protocol and any authorities designated by BP Compliance, the jobholder can identify changes and innovations with regard to compliance risk management and the fulfillment of this Job Description without reference. However, implementation of such changes and innovations must be subject to the prior agreement of both BP Compliance and Functional Compliance.

- The job holder has unfettered rights of access to all records, assets and personnel, as are necessary in the
proper performance of his/ her duties and the ability to communicate material concerns to the centres and
relevant BP contacts.

Key responsibilities are –

Advising on and facilitating the management of compliance risk and fulfilling the LCO duties across Centers located in various cities

Local Compliance Officer

- Support management for its secure functioning and corporate governance through advice and management
of regulatory and reputational risks

- Plan and execute an Annual Compliance Plan

- To prepare and submit the all due reports, questionnaires and certificates within stipulated timelines.

- Maintain close and cooperative relationship with BP CMP and ensure all processes on site receive adequate compliance oversight and resource to fulfill BP Compliance (BP CMP) expectations, i.e. delegated responsibilities are effectively addressed

- Foster good relationship with regulators / local government and authorities.

- To work with other Risk control functions to be effective and consistent, particularly with regard to review scheduling, scoping, resourcing, conduct and follow up

- Observe the Group Compliance “Professional Standards and Guidelines for Compliance Officers”

- Drive efficiency and enhance effectiveness of compliance investigations and reviews.

- Identify and share best practices across sites and Operations teams to achieve alignment of risk management approach where applicable

Observation of Internal Controls

- To maintain internal control standards, including the timely implementation of compliance related issues arising from internal and external audit points together with any issues raised by external regulators.

- To implement the Group Compliance Policy as applicable to the role in conjunction with the relevant Compliance Department.

- To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.

Skills/Experience Required

- CA/ICWA/CPA/MBA (Fin) with 9 - 15 yrs of experience with 3-5 yrs proven Compliance experience in an
MNC BPO / IT / Bank or Business Partner Compliance environment evidencing ability to analyse and apply
legal or other principles and standards

- Excellent and proven audit skills, influencing and negotiating skills

- Ability to analyse and implement complex legislation and regulations

- Technical proficiency and confidence in applicable onshore regulations and their practical application.

- Ability to speak and understand English fluently, write professional letters and reports, and high
conversational/ telephone skills.

- At least 12 months management experience, involving regular communication with more senior management and staff development

- Ability to build rapport with and relate to a wide range of people and develop an effective compliance culture.

Interested candidates can send their profiles to jpabhishek@searchlight.co.in or call me @ 040-40101210.