AVP - Collections - Unsecured Business Loan

Requirement:

1.Degree with 8 - 12 years of experience in Banking/NBFC

2.Specialized Knowledge of Unsecured Business Loan Collection is a great plus

3.Should have hard core recovery experience

4.Excellent Communication and negotiation skills

JD :

- Primary role is to define suitable Collections strategies for minimizing bad debt losses through the effective design, monitoring and deployment of Collections strategy, policy and process.

- Recruiting and training the collections team for effective collections and recovery.

- Ensuring adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying and reporting fraudulent practices.

- Identify and deliver improvements to the range of account treatment and negotiation options available to operational agents.

- Responsible for Debt Collection of EMI and in the respective locations.

- Managing productivity by fixing productivity parameters for Agencies/collection executives monitoring performance against set parameters.

- Authorizing payouts and roll out collection payout structure policy.

- Monitoring and ensuring adherence to collection process and taking preventive action against erring agencies/agents and discontinue agencies based on performance.

- Partnering with regional sales and credit team to ensure quality sourcing.

- Identifying trouble spots and implementing collection related programs.