AVP - Change Management - MI Reporting - BPO

Role Purpose

- Act as a single point of contact for all planning and status updates for the program/project/work stream

- Encourage and provide a platform for best practice sharing across the program

- Provide program/project management framework to support governance over the Offshore program

- Have regular reviews on the Programme MI to ensure adherence to the targets set out for the Programme

- Lead large multi-process / Pan GBM MI projects

- Engage with MI Leads/RM for project support / addressing roadblocks / Ensuring rigor

- Regular Interaction with GBM COO office with regular MI produced on the deliverables of the Role

Desired Profile

- Min. of 10 of experience demonstrating hands on experience to drive change and lead improvement of processes.

- Should have understanding of finance operations of a bank / a corporation i.e. the C2R process

- Understanding/experience of MI processes

- Process improvement techniques viz. lean six sigma, ISO 9001 etc.

- Project management experience with relevant certification

- Certification in PMP / Six Sigma preferred