AVP - Business Product Lending - NBFC

Industry - Banking / Financial Services / Broking

Category - Finance

Job Type - Permanent

Job Description :

- The Assistant Vice President (AVP) - Business Product -Lending is responsible for developing and executing a comprehensive product development strategy aligned with business objectives, leading a team to prioritize features, enhance UI/UX, and drive revenue through web and mobile platforms.

Client Details:

The client is one of the leading NBFCs in India

Description:

Key Responsibilities:

- Develop and Execute Product Development Strategy: Create and implement a comprehensive product development strategy that aligns with the organization's overall business objectives.

- Stakeholder Collaboration: Work closely with key stakeholders across various departments to define and prioritize features and enhancements for the product.

- Team Leadership: Lead and manage a team of product managers and specialists in UI/UX, Conversion Rate Optimization (CRO), and backend development to ensure seamless execution of product strategies.

- Revenue Generation: Drive revenue generation from both Web and Mobile platforms through effective acquisition journeys and cross-selling initiatives.

- UI/UX Excellence: Ensure the delivery of best-in-class UI/UX experiences across both acquisition and servicing channels to enhance customer satisfaction and retention.

Success Metrics:

- Improvement in Conversion Rate: Achieve a 70% improvement in conversion rates through the Web and App funnel, optimizing user experience and journey efficiency.

- Enhanced Customer Support: Attain best-in-class capabilities and improve Net Promoter Score (NPS) from acquisition to customer support by 30%, ensuring exceptional customer satisfaction throughout the entire user journey.

Profile:

1 Direct-to-Consumer (D2C) experience,

2 Conversion Rate Optimization (CRO) expertise,

3 Proficiency in automation tools such as App analytics or AB testing platforms,

4 Demonstrated capability in creating product journeys, roadmaps, and understanding customer journeys,

5 Comprehensive knowledge of all stages in the product journey,

6 Minimum 7-8 years of experience in banking products with a mature perspective,

7 Involvement in external integrations like KYC/EPFO/RBI, and

8 Proven ability to collaborate closely with UI/UX, development, and testing teams to deliver new features effectively.

Job Offer

1 Competitive compensation package, .

2 Opportunity to lead and shape the product development strategy aligned with business objectives.

3 Leadership role in managing a team of product managers and specialists.

4 Chance to drive revenue growth through innovative product strategies on web and mobile platforms.

5 Platform to implement best-in-class UI/UX experiences across acquisition and servicing channels.

6 Performance-based success metrics with clear objectives for conversion rate improvement and NPS enhancement.

7 Collaboration with key stakeholders and cross-functional teams to deliver impactful features.

8 Potential for professional growth and development in a dynamic and challenging environment