- Drive the design, development and execution of business management routines for Shared Services Operations in partnership with business manager and chief of staff. Partner with group business management teams and I&P to execute routines efficiently, timely and with quality outcomes.
- Primary responsibility for Shared Services Operations monthly business unit review and Operations Leadership Council (weekly meeting), which requires coordinating across all areas of Shared Services Operations.
- Support the design, development, and execution of accurate, consistent, and compelling executive reporting for the entire Shared Services Operations organization that is produced for executive leadership, risk committees, the Operating Committee, the Board of Directors, regulators, etc.
- Develop executive level presentations, executive summaries, and steering committee decks for both the Shared Services Operations leader and leadership team. Effectively deliver key messages to business and operations senior leadership.
- Support with ongoing business routines including strategic planning, leadership off-sites, quarterly All-Hands calls, and other items as assigned by the business manager and Chief of Staff.
- Support the development of the Shared Services Operations strategy, track progress, and develop a communication plan to support the narrative.
- Lead both planned and ad hoc strategic analyses as assigned by the Business Manager and Chief of Staff.
- Lead ad-hoc key initiatives for the Shared Services Operations Chief of Staff from ideation to implementation.
- Lead through influence, often without direct authority, persuading through use of data and facts.
- Adjust and adapt to the rolling, day-to-day changes that transpire in the running of Programs/initiatives/business routines
Must have : 15+ years of experience in Management Consulting, Strategy Consulting, Business Operations ,Compliance, Reporting.
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