AVP - Business Analyst - Retail Banking

AVP Business Analyst - Retail Banking @ MNC Bank, Bangalore / Hyderabad.

The AVP Business Analyst is the overall relationship owner for all senior business partner relationships. Under the AVP Business Analyst’s direction, the Business Analysis team will work closely with Business Partners and Business Subject Matter Experts in the definition, testing, training, implementation, and support of functional requirements. This role will ensure that team members are eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis in the most efficient means possible. The AVP Business Analyst will serves as liaison with peers in business, technology, and support teams. The AVP Business Analyst sets the strategic direction for the team and ensures adequate solutions are utilized by effectively managing competing and shifting priorities. The AVP Business Analyst will proactively seek out and recommend ways to improve processes and business initiatives that improve efficiencies, customer care and expense control. The AVP Business Analyst will be responsible for budget planning, resource forecasting, and ensuring hiring plans remain in alignment with demand.

- Solution Strategy:

- Define Solution Approach

- Define Solution Scope

- Develop the Business Case

- Elicitation Phase:

- Prepare for Elicitation

- Conduct Elicitation

- Document Elicitation Results

- Confirm Elicitation Results

- Requirements Analysis

- Organize Requirements

- Prioritize Requirements

- Specify and Model Requirements

- Determine Assumptions and Constraints

- Verify Requirements

- Validate Requirements

- Implementation Support:

- Generation of regular schedule of releases

- Manage regional/entity teams and support implementation in planning activities

- Organize and ensure timely training of users and regional/entity technical staff

- Customer issue resolution implementations and upgrades support

- Scheduled customer support calls and participate in customer support team meetings

- Maintenance and refinement of product implementation team processes

- Generate both internal and customer-facing documentation

- Analyse specific business unit processes, work and information technology systems; recommend improvements and locate best practice solutions to meet business requirements

- Manage escalation for technical/user support

- Monitor and report on customer activity during user acceptance phase

- Document and deliver product feature requests initiated by customers

- Solution Assessment and Validation

- Assess Requirements Coverage & Allocate Requirements

- Determine Organizational Readiness & Validate/Evaluate Solution

- Requirements Management and Communication

- Manage Solution and Requirements Scope & Manage Requirements Traceability

- Maintain Requirements for re-use & Prepare Requirements Package

Qualifications

- BE / MBA from a premier School having 8-14 years of experience in handling Business Analysis projects in the Banking domain in a reputed IT/Banking/Consulting MNC in the banking vertical into Retail Banking.

Experience

- The AVP Business Analyst should have a minimum of 8-14 years experience in technology, project management, banking, and/or operations.

- Should be in the designated as a AVP / Sr. BA and handling a team.

- Proven project management track record and ability to manage complex, concurrent efforts

- In depth knowledge of business process development a must

- Overall financial services industry knowledge with specific functional expertise

- Demonstrated ability to build and maintain effective relationships

- Excellent decision making and problem solving skills

- Proven ability to manage staff, both direct and indirect

- Ability to motivate and lead people, employing appropriate management styles

- Have an excellent knowledge project lifecycle and methodologies

- Communication and interpersonal skills

- Strong facilitation and sound leadership skills

- Strong financial planning skills – able to forecast budget and resource needs, adjusting plans as business needs change

- Negotiation, influence, mediation and conflict management skills

- Ability to develop cohesive working relationships with business partners

- Excellent written & verbal communication skills, other languages an advantage

Knowledge: Business Rules, Change Control Systems, Configuration Management/Repository, Coverage Matrix, Data Model, Decision Analysis, Decomposition, Document Analysis, Environmental Assessment Internal/External), Event/State Model, Financial Analysis (Cost/Benefit, ROI, etc.), Focus Group, Gap Analysis, Goal Analysis, Interface Analysis, Interface Identification, Interview, Issue and Defect Reporting, Metrics and Reporting, Non-functional Requirements, Observation, Organizational Modelling, Personas and User Profiles, Process Model, Prototyping, Requirements Workshop, Retrospective, Reverse Engineering, Scenarios and Use Cases, Scope Definition (Context diagrams, use case diagrams, etc.), Structured Walkthrough, Traceability Matrix, User Acceptance Testing, User Interface Modelling

Interested candidates can mail their profiles at jpabhishek@searchlight.co.in or call me @ 040-40101210.