AVP - Business Analyst - BFSI

Principal Accountabilities:

Value Creation

Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.

Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve

Uses systemic thinking and creativity in devising solution options

Evaluates relative costs, benefits and obstacles of potential solutions before implementing.

Articulates or translates complex information in clear,meaningful and structured way to suit audience.

Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.

Questions small-scale business decisions that do not demonstrate alignment to the Group's commercial strategy.

Anticipates issues and risks and acts to mitigate these quickly, handles any unforeseen roadblocks swiftly and effectively.

Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.

Builds effective working relationships with analysis and design teams in our delivery partners and works well with external partners.

Role Dimensions:

The value of this role should not be measured by the size of the team, but by the impact the team is expected to deliver within the programme or project.

Experience:

Proven track record as an outstanding analyst, consultant and/or project manager

Overall financial services industry knowledge with specific functional expertise

Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects

Exposure to business case development and a sound understanding of how design enablers underpin business benefits

Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).

Effective communication, inter-personal and negotiating skills

Excellent decision making and problem solving ability

Sound judgmental skills to identify and resolve problems

Experience of managing resources using appropriate communication, delegation and planning skills

Ability to motivate and lead people, employing appropriate management styles

Proven ability to work across regions whilst maintaining a global perspective

Proven ability to work with senior stakeholders and business sponsors

Qualifications and Accreditations

Certified Business Analysis Professional (CBAP) - Expected to work towards qualification

Lean Six Sigma Green Belt

Degree in Business Information Systems or a related field - Differentiator

Degree in business administration / management / economics, engineering and science - Differentiator