Aviva - Business Analytics Manager

Background:

- Business Analytics & Intelligence is a key strategic bet for Aviva India and is expected to become a key differentiator compared to other players in the industry.

- Business Analytics team has been in place since 2010 and has made a difference across various functions using data and business analytics. This is an exciting opportunity to be an active part of a transformation and leading it across various functions in a MNC.

Job Description:

- Use predictive modeling to predict customer / agent’s behavior and use them to create win-win solutions for Aviva and customer / agent.

- Improving acquisition efficiency by targeting and acquiring the customers with a propensity to buy and offering the right products.

- Build a customer profitability, segmentation model to identify the most profitable customers, products

- Develop and manage the foundational testing framework for acquisition related framework to improve data quality for future model builds.

- Organize data available through agents, SM's and tele-calling to increase analytics penetration in Aviva India.

- Managing and refreshing existing frameworks and models periodically.

- Develop and improve the data management discipline across the organization.

Desired Profile:

- M.B.A. / Post graduate in any quantitative discipline (Engineering, Stats or Economics) from Tier 1 colleges with 0 - 2 years of MIS / analytics experience

or
- People with 2+ years of experience in advanced Business Analytics

Skills/ Knowledge:

- Strong analytical skills, logical reasoning, numerical capabilities (Data interpretation and comfort with numbers), and structured thinking are a must.

- Expertise in business analytics

- Expertise in tools like SAS / SPSS.

- Statistical knowledge.

- Good domain knowledge of processes and products in the retail banking/insurance space.

- Strong communication, analytical and presentation skills.

Technical skills:

- Excellent MS Word,MS Powerpoint skills required

- Knowledge of SAS / SPSS mandatory

Location: Gurgaon

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