Roles and Responsibilities
- Design learning strategy and the framework for the organization in collaboration with key stakeholders
- Build effective implementation plan for all capability development initiatives
- Establishing standardized methods for design, delivery, evaluation, and reporting
- Leverage technology/capability development sources effectively and innovatively for greater impact on a broad array of learners and learning objectives
- Build a learning culture across the organization
- Build, develop and guide the training team for effective delivery
- Generate insights from capability initiatives and regularly monitor and report training effectiveness
- Liaise with business stakeholders on a continued basis to align on business dynamics and capability development requirements
- Review and re-design an effective onboarding program.
- Collect, analyze, and report to stakeholders meaningful LD metrics
- Manage and develop team of trainers
Desired Candidate Profile
- 10-15 years experience of working in similar role in L&D in an organization with an employee base of 1000+ employees preferably in ITeS, BPO or Technology Product set up.
- Full Time MBA, pref from Tier 1 & 2
- Experience of content development, design, and delivery of training modules
- Exposure to capability development in a digitized environment/using LMS and other digital tools
- Exposure to management of functional program delivery
- Understanding of training needs identification and learning plans for employees
- Strong written and oral communication skills
- Highly responsive to the learning needs of the organization
- Strong business, analytical, and data-driven mindset.
- Problem-solving abilities, paired with creativity
- Good MS Power-Point and MS-Excel skills
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