Atisource - Sr Business Analyst

Company Overview:

Altisource Portfolio Solutions provides services focused on high value, knowledge-based functions principally related to real estate and mortgage portfolio management, asset recovery and customer relationship management. Utilizing integrated technology that includes decision models and behavioral-based scripting engines, we provide solutions that improve our clients’ performance and maximize their returns.

Altisource has three primary business segments:

Mortgage Services - Mortgage portfolio management services that span the mortgage lifecycle (e.g. origination, valuation, closing and title services, default management services, asset management and component services)

Technology Products - REALSuite of applications (residential and commercial loan servicing, loss mitigation, vendor management and electronic invoice presentment and payment software) as well as our IT infrastructure services

Financial Services - Asset recovery and customer relationship management

At Altisource, we continue to develop our reputation as the preeminent knowledge-based provider in our services sector. We focus on leveraging technology and a global service delivery model that provides highly efficient, accurate support of the industries we service. We use unique intellectual property, such as behavioral-science principles, artificial intelligence-driven scripting engines, and risk decision models to reduce performance variability, improve compliance and enhance overall performance for Altisource and our clients.

Responsibilities:

- Understanding the data/system needs of the business and developing integrated MIS systems for creating reports to be presented to management

- Creation and maintenance of analytical tools to discover trends and track/analyze performance of operations and third-party service providers

- Providing analysis and working in ad hoc projects to facilitate process improvements and management decision making

- Developing a good understanding of the operations of all department processes and providing analytical support as needed

- Creation of MS Powerpoint presentations for senior management to facilitate decision making

Key Result Areas:

- Work in conjunction with the other team members in the gathering of the detailed reporting requirements

- Deliver all operations reports to management in a timely and accurate manner

- Understanding and customization of the tools used for the various processes

- Understand business process needs and develop process workflows

- Act as a liaison between various team members, both internal and external

- Drive organization-wide initiatives on automation, improved reporting and analysis of operations

Key Required Knowledge and Skills:

- BE/B-Tech/MBA degree with 1-2 years of experience in handling large databases using MS Access, MS Excel (advanced macros)

- Strong analytical skills with an eye for detail and independent problem solving skills

- Excellent verbal and written communication skills

- Strong drive to get things done quickly and correctly in strict accordance with standards, policies, rules and timelines

- Willingness to work in shifts as per the business needs