Associate/Senior Associate - Fraud Risk - Credit Card

Job Purpose:

Specialist will work to implement AML & Fraud risk control process and measures within Consumer Banking across segments with the aim of ensuring safe and sound operating environment. (s)he will be responsible for continuously working towards proactive solutions across all channels to prevent Fraudulent instances, identification of AML lapses and creating awareness among customers & employees with respect to Fraud.

Job Responsibilities:

1. Perform fraud risk assessments for Card products, processes and initiatives to ensure the Bank is not susceptible to fraud.

2. Ensure implementation of fraud risk policies, standards and processes to ensure unlawful activities are prevented and/or detected early.

3. Preparation of Fraud and AML requirements and raising it in JIRA including discussion with Tech teams.

4. Monitor and review suspected fraud and work with both internal and external stakeholders to conduct investigations and take appropriate actions.

5. Maintaining investigation files in accordance with legal record-keeping policies and retention schedules.

6. Identifying the modus operandi through use of data, past / external incidents, market trends.

7. Provides adequate support for Audit / inspections and ensure that there are no significant findings through constant dialogue.

8. Communicate and involve stakeholders to respond to any fraud related incidents as the first touchpoint for Business, Fraud Control Securities and Services (FCSS), Operation team and other stakeholders.

9. Ensure adherence to all AML KYC and Fraud regulatory requirements for Credit card business.

Must Haves:

1. Knowledge of credit card fraud prevention and detection techniques.

2. Knowledge of writing rules, Authorizations and chargebacks.

3. Banking / Digital Banking /Ecommerce/Payments companies experience desired.

4. Ability to collect, analyze, and summarize data and to assimilate into a useful format.

5. Minimum 9 years of experience in banking/ecommerce domain.

6. Prior exposure to process writing, controls and governance.