Associate/Senior Associate - Account Management - eCommerce Platform

Designation - Associate / Sr. Associate

Responsibilities:

- Deploy and activate new brands and stores on various marketplaces

- Build and maintain strong, long-lasting relationships with existing brands

- Set proper expectations, provide clear communications, and manage a growth plan

- Communicate clearly the progress of weekly, monthly & quarterly sales to internal and external (brand) stakeholders

- Collaborate with brand POC and internal content team to update new collections on the Omni Channel platform on an on-going basis

- Work with brands to evaluate the efficiency of the operations and suggest improvements wherever necessary to the brand and internal stakeholders

- Taking full accountability for the brand's orders and ensuring great performance and growth for the brand on Store

Requirements:

- Excellent communication, interpersonal and relationship-building skills

- A decent understanding and/or a strong interest in the Retail/ eCommerce sector, brand awareness and retail trends

- Good negotiation skills

- Excellent time and task management skills

- Understanding of a retail brand's growth drivers

- Basic digital marketing understanding

- A customer centric, creative and analytical problem-solving mindset

- Advanced data handling/ Excel skills and keen eye for detail

- Account management experience is a plus