Associate Program Manager - EdTech

Our client is looking for Associate Program Manager. The person will be working for a well-funded EdTech firm, founded in 2011 by IITians, which is primarily interactive online tutoring platform where teachers provide school tuitions to students over the internet, using a real-time virtual learning environment that is a technology built in-house. It operates on a marketplace model for teachers, where students can browse, discover and choose to learn from an online tutor of their choice.

Resposibilities:

- Works with sales teams to help set and meet daily and monthly goals.

- Plays a significant role in reporting and implementing change control processes.

- Oversees and reports weekly, monthly, quarterly, and annual metrics.

- Identifies trends and assess opportunities to improve processes and execution.

- Collaborates with other back-office team members to ensure seamless business execution

- Addressing operational concerns and issues

- Developing and implementing operational procedures and policies

- Synchronizes process improvement plans with other process owners within the value chain and other interfacing processes.

- Monitor internal controls and make recommendations as needed.

- Reduce process errors, improve process results

- Monitor and measure the benefits of post process implementation to ensure quality, efficiency, and improvement

- Excellent communication skills

- Degree in Business, Operations Management

- Proficient in Excel, Google sheets

Experience required: 1-4 yrs.