Posted By
Posted in
Sales & Marketing
Job Code
758225
Role of Associate Program Manager
The primary role is to manage a portfolio of complex initiatives that span one or multiple lines of business
- Manage the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Complete ownership of project life cycle: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously
- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
- Report on project success criteria results, metrics, test and deployment management activities
- Working analytically resolving problems, demonstrating teamwork, innovation and excellence
- Be involved in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
- Prepare estimates and detailed project plan for all phases of the project
- Procure adequate resources to achieve project objectives in planned time frames
- Manage the day-to-day project activities and resources and chairs the project management team meetings
- Monitor staff performance and complete performance reviews
- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
- Understand inter dependencies between technology, operations and business needs
- Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
- Manage project scope and changes
- Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
- Act as an internal quality control check for the project
- Manage ongoing quality control and participate in quality issue resolution
- Assist in dispute, negotiation, arbitration or litigation, as needed
- Support formal/informal schedules to manage the engagement contract
- Define the Statement of Work.
- Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
- Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
- Delegate tasks and responsibilities to appropriate personnel
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverable
- Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
- Determine the frequency and content of status reports from the project and program team, analyse results and troubleshoot problem areas
- Define success criteria and disseminate them to involved parties throughout project and program life cycle
- Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
- Coach, mentor, motivate and supervise project and program team
- Deliver appropriate and effective executive level communication
- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
- Manage project and program issues and risks to mitigate impact to baseline
- Continue professional development in order to keep abreast of emerging technologies, methods and best practices
- Extensive understanding of project and program management principles, methods and techniques
Other duties as assigned
- Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Performance reviews and staff development
- Monitor the performance of staff
- Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
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Posted By
Posted in
Sales & Marketing
Job Code
758225