Associate Product Manager - User Experience - BFSI

Job Responsibilities:

- Work with Design, Engineering, Business, and Product leadership to implement user experience features and components across the Bright Debt Manager, Bright Smart

Account and Bright Credit Accounts. This includes:

- Develop an in-depth understanding of the users, define different personas through data, user interviews and research

- Develop wireframes of product UX flows and UI

- Develop end-to-end view of intelligence UX across onboarding, in-app, notifications and payments experience

- Document and manage the user experience and journey across multiple Bright products (Bright Debt Manager, Bright Smart Account and Bright Credit Accounts) and user experience (acquisition, onboarding, in-app, notifications, payments experience, success communications)

- Regularly benchmark the user experience for the target audience across comparable products in finance and other domains

- Drive quality concepts and metrics in user experience to improve business + product decisions

Job Requirements :

- Strong sense of product design and user experience

- Excellent problem solving, documentation, and communication skills

- Demonstrated user empathy and ability to investigate the source of user issues

- Good wireframing skills showing good UX+UI

- Working with designers directly to get to high-fidelity designs of UI

- Knowledge of design tools like Sketch/Adobe Suite/Marvel strongly preferred

- Understanding of front-end technologies like HTML, CSS, Javascript frameworks will be added advantages

- 2-5 years of experience in Product, Design or user research roles

- High-growth CONSUMER startup experience preferred