Associate Mgr - Operational Excellence - BFSI

Urgent Opening for the role of Associate Manager - Operational Excellence in BFSI domain specifically in Mortgage /Loan processing with a Leading International BPO in Chennai.

Experience: 8+ Years

Job Description:

- Six Sigma Black Belt with good knowledge of Lean practices

- Strong Knowledge of Quality Principles and Techniques essential

- Needs to have worked in a BPO – Operational Excellence (or similar) function

- Certification in Lean and other quality practices added advantage

- Strong communication and presentation skills"

Accountabilities:

1. Drive Improvement projects on processes to improve

a. Productivity

b. Improve SLA performance

2. Interact with client/ internal stakeholders to drive and influence improvement objectives

3. lead a global projects in OE

4. People manager for a team

5. Drives the OE program for a client/ clients in a site/ across sites

6. Acts as a mentor to Six Sigma and Lean projects for his influence"

Candidate Profile:

- Should be BLACK BELT CERTIFIED.

- Open to work in 24x7 environment

- Should have exp in BFSI domain specifically in mortgage /Loan processing

Anurita