Associate Media Director

Role: Associate Director, Media.

Years of Experience: 12+ years.

Job Location: Bangalore (Indiranagar).

Work Type: Hybrid.

Responsibilities :

- Manage team members that work within our global delivery network.

- Owns daily client communications and directs staff and other functional departments.

- Supervises project briefs and collaborate with account leads on media briefs and pre-requisites.

- Oversee campaign QA process (Social, Programmatic & Paid Search) and troubleshoot issues.

- Team management including reviewing utilization rates, participating in the hiring and recruiting process, and developing employees for career progression.

- Manages career paths by coaching and mentoring direct reports.

- Ensure service levels and tactics are keeping with strategic goals and that service levels are met.

- Leads initiatives to design and build reporting tools, information dashboards, data generators, and other end-user information portals or resources.

- Brings expertise or identifies subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations based on company reporting and data needs.

- Organize and upkeep internal trainings and documentation on standard operating procedures, while continuously looking for ways to improve the overall collaboration and operations.

- Serve as escalation point of contact for day-to-day accounts to help rectify concerns and ensure action plans are created, implemented, and completed.

- Formulate account specific service tactics, utilizing team orientation.

- Selects, develops, and evaluates personnel ensuring efficient operation of the function.

- Holds associates accountable for their work by setting expectations, achieving commitments, providing feedback, and evaluating effectiveness.

- Provide technical leadership in the organization and direction to individual contributors.

- Works with Strategy & Analytics to help set strategic vision for the account.

- May monitor the research and analysis of the account's (industry) markets, competition, and makes presentations on strategic wins, service scope expansion on future market proposition.

- May assist with analysis of product or platform specific penetration, potential, and future industry trends and makes recommendations based on findings.

- Identifying opportunities within the BU to keep the engagement smooth with the agency POCs.

- Lead performance initiatives which include Identifying the top/ bottom performers in the team and reward/ create PIP basis their performance.

Job Specific skills :

- Excellent understanding of digital eco-system, with deep understanding of ad platforms and activation expertise.

- Extensive client-facing experience to lead digital governance initiatives.

- Strong leadership, communication skills and ability to engage with planning teams and brand leaders at the client side.

- Experience in planning, strategy, managing and activating multichannel campaigns (Organic Search, Social, Facebook, YouTube).

- Be solution driven, innovative and proactive with how you drive performance for your accounts.

- Confidence and experience of working on large accounts ideally in an agency environment.

- Ability to investigate, analyze and solve problems as well as clearly communicate results.

- Strong attention to detail, well organized and possesses the ability to prioritize multiples tasks under pressure.

- Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly.

- Preferable from Media agency-side roles.

- This role will directly report to the Managing Director, Assembly Global Delivery, with matrix line responsibility to the Director E&A (Singapore), the Associate Director plays a critical role to interact with customers, coach analysts and influence peers and management to achieve defined business objectives.

- You will be solution driven, innovative and proactive with how you drive performance for your accounts.