Associate Manager - Talent Planning & Operations - BPO/IT

Have experience in Planning, Operations, Demand Forecasting, Workforce Management, Supply, Resource Management.

Skills Required:

Planning & forecasting

- Able to use the ATP tool to track the HC changes and trends, make sure the plan is in line with REV, Payroll trend.

- Able to understand short-term and long-term business plans and provide related analysis based on the ATP output from Planning/ Forecasting team and Futurist teams

S&D operations.

- Able to provide demand and supply data analysis by leveraging existing SD tools such as SD dashboard, PAT, etc, and provide advice to MU TP&O lead for driving demand-supply balances, especially across areas of Strategic Growth Priorities

- Strong analytical ability on chargeability analysis and able to figure out root causes of chargeability challenges and work on mitigation plan.