- Define sales strategies and do hunting and farming
- Good at account management and smooth transitioning to customer success team
- Responsible for ERP Implementation.
- Responsible for Training on NLP/ERP and Teach Next/Digital classes/Computer Curriculum, should -impart quality training to customer/internal team.
- Responsible to do sales driven NLP demos.
- Responsible to ensure timely payment from the assigned school.
- Should follow the ERP Implementation process Site Survey till Completed covering all phrases
- Responsible for satisfactory customer experience in Next Product.
- Should plan collection and complaint/installation at the end and beginning of every day.
- Should pay attention in the kick-off meeting and put clear understanding on the customer expectation before gives OPS Go Ahead for ERP Implementation.
- Should actively be involved in First Time Resolution (FTR) on all ERP complaint registered in CRM by internal and external customers.
- Ensure optimum usage of Next NLP/Products.
- Need to Adhere to the KRAs.
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