Associate Manager/Manager - Warranty Analytics

Role: Warranty Analytics

Location: Mumbai

Exp: 8- 16 Years

Level: Associate Manager/Manager

Technical Skills:

- Experienced in SAS Warranty Analytics

- Experienced Base SAS programmer

- Experienced Enterprise Guide / Enterprise Miner User

- Experienced in Analytics Solutions as a developer

Core Competencies:

- Preferably experienced in at least one other statistical tool: SPSS, Statistical, R, JMP

- Experienced on using point-and-click applications, such as a Web browser

- Expert level capability in use of desktop software (MS Office Suite, with focus on analytical skills in Excel)

Aptitudes:

- Analytics - data miner expert

- ANOVA / Regressions

- Multivariate analysis

- Forecasting

- Survival / Reliability model

- Clustering techniques

- Proactive and team player

- Relationship management

- Strong Verbal and written communication in English

Nice to Have :

- Experience in one or more of the following: heavy equipment, vehicles, spare parts, farming equipment, construction equipment

- Knowledge of quality manufacturing processes

- Capacity to learn and visualize mechanical parts and failure modes (i.e. Mechanical Engineer)

- Experience in warranty and/or reliability

- Experience in root cause analysis methodology

Other Expectations:

- Knowledge of quality manufacturing processes

- Strong analytical and problem solving mindset

- Ability to simplify complex tasks and drive efficiencies

- Engineering or Statistics Degree