Associate Head - Digital Alliances - General Insurance

Associate Head - Digital Alliances

- Associate Segment Head - Digital Alliances

- Bangalore

- Up to 20 Lacs + Bonus

Digital Partner Business:

- Managing client servicing of all partners (B2C & B2B) who are into digital distribution of General Insurance products both Group and Retail

Key Responsibilities includes:

- Develop effective communication platforms for clients and staff.

- Inspire repeat-business from clients.

- Monitor and measure client satisfaction.

- Liaise with different departments about client queries.

- Offer advice to clients on services and products.

- Deal with client requests and troubleshoot problems

Digital Eco-System:

- Forge relationship with new age Digital Eco System players such as Flipkart, Amazon, Pepper Fry etc.

- Acquiring new age Digital partners, building a strong pipeline of potential digital first partners (fintech, start-up eco system etc.)

- Work very closely with product development and innovation team to come up with propositions which these new age partners are looking for.

Must have:

- Business degree or related qualification.

- Strong communication skills.

- Ability to meet deadlines.

- Computer literacy.

- Calm, polite, and professional behavior.

- Reliable and self-motivated.

- General business knowledge.

- High service orientation.

- Extremely good communication, relationship management skills.