Key Responsibilities :
Execution of day to day activities, including but not limited to:
- Receive head count and business volumes for the relevant month is received/ authenticated for accuracy and reported in the relevant HFM format.
- On completion of financial book close for the month, extract relevant business warehouse reports, prepare the P&L, Balance sheet - obtain sign off from country CFO and report in HFM
- Ensure financial figures reported in HFM is reconciled with the books of accounts maintained in SAP
- Analyze and cleanse all intercompany transaction to ensure they are reported under the correct entity to avoid differences during group consolidation.
- Where different systems are used by the business; ensure that the operational system and the financial system is reconciled, differences identified and corrected to ensure correct reporting in the financial system.
- Report weekly CM1 / volumes to the stakeholders - clearly mapping difference between budget and actual to enable visibility on the business performance.
- Prepare financial over view depicting CM1/EBIT and other parameters per branch in the country to enable performance monitoring /take necessary actions to add value to the business.
- Ensure proper segregation of duties is maintained and monitored. Take appropriate action where segregation of duties is violated.
- Follow up on all relevant open items to ensure compliance with control dash board requirements.
- Escalate where necessary if control dash board compliance is violated.
- Using relevant inputs received from the business, prepare full year estimates - detailing projections for revenue, cost, CM1, volumes.
- Follow up on open cost estimates with relevant stakeholders in country to ensure proper action is taken.
- Analyse sales orders not recognized for revenue - identify root cause take appropriate action.
- Prepare necessary budgets
- Prepare any adhoc reports / analysis required by the business partners in countries
- Maintain all relevant documentation
- Ensure relevant level 4 and level 5 SOP's are kept updated for all activities done.
- Maintain and continuously update all relevant communication matrix within GSC and also client specific
- Maintain adequate internal control for activities done
- Ensure relevant tracking files are maintained to track the agreed SLA and KPI's with the stakeholder
- Ensure visual management boards are updated regularly
Process improvements :
- Have a continuous improvement mindset & identify improvement in day to day process
- Eliminate waste, provide suggestions for automating processes to facilitate efficiency improvement
- Identify areas of service delivery improvement & give recommendations to responsible parties to ensure qualitative improvement in the service delivery with a customer delight mindset.
- Ensure best practice is shared among other teams in the GSC
- Identify areas of service delivery improvement towards relevant business partners, give recommendations to responsible parties, co-ordinate and implement to ensure continuous improvement in service delivery and ensuring customer delight
Stakeholder communication :
- Regularly participate and take telecoms - with business partners
- Respond to queries in a professional manner
- Communicate with other teams within GSC.
Others :
- Ensure that all major risks are identified, documented and appropriately dealt with.
- Actively participate in relevant business contingency testing. Support other GSC's during contingency procedures.
- Strict adherence to APM-M Group culture, values and reputation and ensure compliance with APM-M Group and CB policies
Position Specifications :
- Sound knowledge in end to end accounts stream (4+ yrs experience)
- Sound accounting knowledge, ability to link upstream and downstream processes
- High level of computer skills with a variety of complex applications
- Analytical & Problem Solving ability for trouble shooting
- Planning and plan execution ability
- Interpersonal skills
Technical Skills :
- In-depth knowledge of systems used by area of responsibility (SAP)
- Overall knowledge of all software used and inter dependencies of various processes
- MS Office applications
- Good written and oral communication skills
Learning Description : .
- Strong familiarity with the business needs for Area of responsibility, understanding of full functionality of processes transferred
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