This role would give you a platform to evolve and drive a service line
Roles and Responsibilities
Strategy:
- Drive the service segment in strategic direction including newer avenues for sustainable revenues, innovation and strategic partnerships
- Consult with leaders, sales and marketing teams to structure rolling business plan and formulate measures to achieve them
- Drive the relationships with the business partners for service delivery
Leadership
- Demonstrate excellence in engagement delivery, insightful thought leadership, strategic problem solving, high impact team management and strong client relations at senior executive levels
Project management
- Being responsible for all aspects of project and reflect our high quality standards.
- Being a business/functional Consultant/Subject Matter Expert to a project delivery.
- Managing & developing existing and/or new client relationships.
- Leading and managing multiple projects, delivering them on timely basis and regularly monitoring them
Operational management
- Being responsible for revenues, budgets, billings, collection and recovery from the client projects
- Approving and Managing the need for tools, technologies, training etc to enable service delivery on an ongoing basis
Team management
- Create a strong learning culture within the team
- Manage teams including supporting & implementing processes like appraisals, mentoring, coaching, training, capability development
- Identify development needs of team members, pro-actively develop skills that are required currently & in future, grooming them to take on additional responsibilities and facilitating their growth
General skillsets:
Service Orientation:
- Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers evolving, long-term needs the focus is on SERVICE
Result Orientation:
- Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency the focus is on achieving RESULTS
Initiative:
- One must not only understand and accept the responsibilities towards his/her job; but also proactively works towards identifying challenges and its resolution the focus is on seeking SOLUTIONS
Professionalism:
Should have in-depth knowledge of all functions and displays not only required skill-set, but also ethics and integrity while conducting the job the focus is on PROFESSIONALISM
Cooperation:
One must ensure completion of all tasks at hand and simultaneously extends support to team members and displays joint ownership towards achieving business objectives the focus is on TEAMWORK
Communication/Feedback:
Should believe in providing feedback to other associates and receiving feedbacks to enhance performance, thereby meeting business objectives the focus is on OPEN COMMUNICATION
Desired Candidate Profile
To be tailor-fit for the above skillsets, you need to have,
- A Chartered accountant / Engineer with CISA / CISSP with 10 to 12 years of experience in Technology Risk Advisory
- Preferred to have experience of working in global market
- Should possess experience in Cyber security, IT security and Data privacy
- Capable of handling assignments independently and present it to senior stakeholder of the company
- Understand IT security and data privacy laws and regulations
- Should have knowledge of technology / automation and how to use it to transform delivery of the operation
- A proven track record of managing operations along with strategic initiatives like growth, addition of products / sub- service line etc.
- Should have contributed in writing thought leadership content
Perks and Benefits
At par with the best in industry
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