Associate Director - Sales Force Operations/Sales Force Analytics - Pharma

Associate Director - Sales Force Operations/Sales Force Analytics

Education Requirements:

- MBA/Post Graduation

Experience related requirements:

- 10+ years of SFE and/or analytics experience with a demonstrated ability to think strategically in an ambiguous environment.

- At least 4+ years of experience in coaching and mentoring individuals

- Experience in the pharma industry is required.

- Technical and Functional Skills

- SFO or Sales Incentives experience in the Pharma industry

- Experience in methodologies such as segmentation, Sales Force Sizing & Structure, Territory Alignment & Deployment, Call Planning, Field Reporting

- Knowledge of databases such as APLD, IQVIA Rx datasets etc.

- Experience in tools such as Tableau/ Power BI/KNIME/ Python

- Proven problem-solving skills in a fast-paced environment.

- Good focus on detail, accuracy, and ability to solve problems through analytical reasoning. Strong learning agility,

- Strong work ethic, personal motivation, and team player who is dynamic and result-oriented

- Good presentation, interpersonal, and communication skills

- Strong verbal and written communication skills, and ability to influence others.

- Ability to operate effectively in an international matrix environment, with ability to work across time zones.

- Proven leadership and networking skills

Key Objectives/Deliverables:

- Oversees execution, delivery, and tracking of project work.

- Partner with Hub/Affiliate team for high-quality execution and on-time delivery of the SFO projects covering the spectrum of SFO activities.

- Oversee prioritization and workload and remove barriers to success. Manage escalations and conflicts.

- Run a strong governance process across all IBU SFO projects and track and report data on quality, speed and value (and other relevant performance metrics) to drive successful behaviors.

- Serve as trusted advisor by partnering with affiliate teams to make sure that various phases of the project teams (kick-off, approach development, execution, insight generation and recommendations) are executed successfully.

- Effectively lead, challenge, and influence across executives and all other levels

- Promote and facilitate sharing learning and innovation across IBU Hubs, focusing on opportunities that increase our capabilities to scale with speed, improve quality, value or efficiency.

- Work with Team Leads and direct reports to develop and document team core competencies

- Support the creation and maintenance of team procedures, quality checklists, templates, and job aids to enable consistency and quality