Associate Director - Regulatory Compliances & Projects

- The Associate Director - Regulatory Compliances & Projects (IFS) is responsible for ensuring Cabin Crew operations comply with all applicable regulations and safety standards.

- This role involves monitoring reports, identifying trends, and using data analysis to enhance in-flight safety and service quality.

- In the absence of the Director - Safety & Projects (IFS), the Associate Director will assume responsibilities in coordination with HOD IFS.

Roles and Responsibilities

- Maintain safety standards for IFS and conduct investigations to identify root causes of deviations.

- Ensure IOSA compliance across all areas of Cabin Crew operations and suggest policy enhancements.

- Oversee audit and surveillance findings from regulators, internal audits, and flight safety departments.

- Monitor flight reports, identify trends, and implement improvements in IFS safety and service experience.

-Track fatigue reports and share findings with senior management.

- Execute the internal quality control program, including base audits, surveillance, and FDTL monitoring.

- Collaborate with Regulatory Compliance, Cabin Safety Training, and Operations teams to enhance safety protocols.

- Ensure the communication of safety-related information to key personnel.

- Participate in emergency response planning and implementation.

- Analyze IFS data and recommend process enhancements for crew-related tasks.

- Assist the Director - Safety & Projects on assigned IT/IFS projects, focusing on Service Standards, Operations, and Safety requirements.

- Enhance Crew Resource Management (CRM) through analysis of Commander Trip Reports (CTR).

- Contribute to risk management and compliance activities, ensuring the Hazard and Risk Register are updated.

Skills and Qualifications Required

- Strong risk management and regulatory compliance expertise.

- Experience in regulatory monitoring, auditing, and quality control.

- Data analysis and trend identification capabilities.

- Excellent communication and coordination skills with internal and external stakeholders.

- Knowledge of IFS safety standards and compliance requirements.

- Ability to manage projects, training programs, and regulatory affairs