Posted By
Posted in
Sales & Marketing
Job Code
608730
Purpose of the role:
- Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
Main Accountabilities:
- Insightful business profile
- Business: Develop, Generate and nurture business
- Ensure that business KRAs - Revenue,
- Contribution Margin and OPE margins are adhered to and met
- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
- Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
- Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
- Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
- Identify and recommend enhanced and new services that answer clients' business needs
- Build and maintain on-going relationships with the identified key persons within client organization
Education:
- MA in Psychology/Sociology/Philosophy/Social Anthropology or MBA in Marketing
Experience:
- 8+ years of experience in qualitative research
- Experience in allied industries such as advertising
- Strong client focus and proactiveness
- Excellent communication skills
- Ability to interpret, draw insights and develop actionable recommendations for marketing/R&D
- Robust and in depth knowledge of research techniques and methodologies
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Posted By
Posted in
Sales & Marketing
Job Code
608730