Associate Director - PMO - Tax Domain

Associate Director - Diversity - PMO (TAX Domain ) -

Roles & Responsibilities :

This individual will be a part of the KGS based offshore delivery PMO team and work with onshore engagement teams on various Consulting programmes supporting clients across the globe.

Responsibilities will include :

- Act as a lead of rapidly growing Tax PMO team

- Experience in leading PMO for Direct Tax (Corp / Partnership), Indirect Tax (SUT / VAT), Global Mobility Services, Transfer Pricing

- Take ownership of multiple Technology/ Transformation / Global & Domestic Tax Compliance engagements and programs that the team is delivering from Quality and Governance standpoint

- Coaching/mentoring of PMO resources, effectively driving performance reviews, enforcing quality standards

- Lead resource planning and utilization activities to ensure the right resources are matched to implementation scope

- Lead strategic efforts aimed at achieving organizational & business critical goals & initiatives

- Build optimal growth capacity in collaboration with Onshore service line leaders and business partners

- Be a lead to the business by providing high growth solutions and market intelligence

- Bring subject matter expertise and thought leadership on new trend, technology and fir future readiness

- Recognize future looking opportunities and readiness of human resources

- Enable organic growth in the team through coaching and mentoring

- Build relation with enabling functions to serve as one KGS entity

- Work with the Offshore, Onshore and end client stakeholders / leadership to understand expectations on the client services / projects to be transitioned

- Estimate the budgets, resource requirement and risks associated with the process transition more accurately

- Provide assistance to Engagement Leads and team members on transition, ensure all deliverables are completed according to the agreed (comprehensive, realistic and effective) transition plans

- Monitoring and assessing the value delivered to the client throughout the project life cycle ensuring PMO planning tools and methodologies are utilized

- Leading & supporting Design, Mobilization and Execution of PMO activities for medium to large programmes, managing most of the dimensions of Project Management Office/ Programme management Office

- Supporting multiple workstreams to create a centralized PMO organization.

- Developing and maintaining the programme management plan, integrated master schedule, weekly and monthly reporting and financial management

- Managing programme communication, project meetings and outreach to programme teams

- Identifying, recommending and implementing the appropriate tools, methods and templates that are required within the centralized PMO organization.

- Ensuring PMO services are delivered using best in class practices and methodologies - agile, waterfall & Lean project Management

- Developing programme briefings

- Implementing Lessons Learned analysis

- Support in executing engagements and may lead a stream within an engagement. This include pre-engagement work, project planning, develop deliverables, client reports and presentations with minimal guidance

- Attend client meetings and facilitate discussions via seeking and sharing perspectives

- Build and maintain strong working relationships with client

- Design KPIs and demonstrate the strategy expertise like Balanced Scorecard and performance management

- Support in delivery of training related to project management

- Contribute to business development and proposal development with minimal guidance.

- Support in identify possible opportunities that can add value to the business and share them with senior team members

- Use analytical skills to identify business issues and needs

- Support in designing PMO handbook/processes, and conducting the PMO maturity assessment

- Effectively deliver work and project on-time, on-budget within the scope that meets or exceeds client's expectations

- Partake in review on completion of projects to identify lessons learnt and enhance future quality

Clients:

- Support in executing engagements and may lead a stream within an engagement. This include pre-engagement work, project planning, develop deliverables, client reports and presentations with minimal guidance.

- Attend client meetings and facilitate discussions via seeking and sharing perspectives.

- Build and maintain strong working relationships with client.

- Design KPIs and demonstrate the strategy expertise like Balanced Scorecard and performance management

- Support in delivery of training related to project management

- Contribute to business development and proposal development with minimal guidance.

- Support in identify possible opportunities that can add value to the business and share them with senior team members.

- Use analytical skills to identify business issues and needs.

- Ensure knowledge and work-related files are uploaded in the system to enable access and use by others within the firm.

- Support in designing PMO handbook/processes, and conducting the PMO maturity assessment

- Effectively deliver work and project on-time, on-budget within the scope that meets or exceeds client's expectations

- Help in reviewing the work of less experienced members of the Engagement/Project team.

- Partake in review on completion of projects to identify lessons learnt and enhance future quality.

- Work collaboratively and assist with anything that needs to be done.

Quality:

- Executes work to a level that meets member firm's Quality standards

- Ownership to maintain high NPS score for the team

- Communicate any risk and issues early to Leaders

- Ensure to adhere to Quality and risks policies and process

People Development:

- Support in guiding and coaching other team members and sharing knowledge with colleagues

- Provide support to junior employees/new starters, help them in learning new skills and provide regular feedback to encourage ongoing learning

- Meet deadlines throughout Performance Management cycle; including goal-setting and seeking feedback

- Plan yearly recruitment and training needs for the team

- Complete professional qualification and technical training within required timescale

The Individual & Expected Skills:

- 14- 18 years of work experience in project management in a leading professional services firm (e.g. international consulting firm, Big 4, IT Enabled Services Industry) or existing PMO captive

- Project Management/ Programme Management/ PMO experience for large transformation engagements (IT, Finance, HR, Sourcing, Procurement, Supply Chain/Operations) for European or Global Clients

- Experience in managing large scale PMO teams

- Exceptional PM/PMO delivery track record

- Understanding of offshore/onshore delivery model

- Contributes in solution reviews and drives solution growth discussions

- Understands and controls project financials, debtors and managing resources.

- Collaborate across various in-house and cross teams and drive proposal discussions.

- Gathers business understanding and finalize blueprints to deliver the project.

- Strong presentation skills and decent executive presence and must have the ability to build innovative solutions.

- Willingness to travel across locations for sales, pre-sales & delivery.

- Guides the team throughout delivery and enables them to deal better with the clients w.r.t. managing conflicts, escalations and reviews end-to-end project deliverables.

- Good people management skills and strong domain experience is a must-have.

- PMO experience with competency across most of the project management knowledge areas, including Project planning, Governance, Reporting, Risk Management etc

- Ability to handle routine tasks with directions and is ready for roles on complex, challenging assignments

- Effective communication skills, both verbal and written in order to interact effectively with stakeholders around the globe

- Be confident interacting and building relationships at the most senior levels

- Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights

- Excellent attention to detail and focus on quality of delivery

- Willingness to work in a highly demanding and results oriented team environment where priorities can change frequently

- Language skills: English (proficient). Other global language capabilities will be an added advantage

- Proficient in Microsoft Project, PowerPoint and Excel, PPM tools

- Ability to work effectively in a virtual environment, be flexible in their approach and open to work in UK shift times if required

Qualification:

- Post graduate degree from a reputed institute

- PMP, CAPM, Prince 2 Certification will be an added advantage