Associate Director - Operations - RCM

Associate Director

Responsibilities:

- The Candidate will be responsible for a span in the range of 600+ FTEs. The span can vary depending upon process complexity and stage of business

- P&L Management

- Client relationship management

- Upselling capabilities and performance to add further business & scope of work

- Identify and lead projects of high impact within the business

- Manage delivery of client's expectations

- Manage Day to Day Operations by applying appropriate contractual provisions (scope of work), following quality & compliance guidelines, and leveraging expert resources.

- Ability to oversee and manage a team that will handle Backend service delivery for multiple clients/sites/facility.

- This role is to ensure that the Middle management are managing their teams and meets all KRAs & SLAs.

- Understand Operations and Corporate Compliance, Policies and Procedures and best practices.

- AR Follow background, RCM background is a must.