Associate Director - Operations Excellence & Transformation

Associate Director - Operation Excellence & Transformation

Roles & responsibilities:

- Lead and manage large operations transformation initiatives working closely with KGS India management as well as global KPMG member firms

- Identify opportunities for OpEx to be implemented to derive tangible benefit for KGS and member firms

- Ensure business cases are thoroughly researched and syndicated

- Deliver OpEx projects within the divisional portfolio on time, to scope and within budget

- To manage global stakeholders and build long term relationships to continuously generate roadmap of chargeable work opportunities

- Assess all aspects of current operating model including people, process, technology etc. as well as design and implement target operating model, working in close collaboration with the service lines

- Identify and implement process improvement, automation, right shoring etc. opportunities using lean and other transformation approaches

- Analyze and interpret business data and turn it into insights

- Support research activities for internal/ external performance benchmarking

- Lead problem solving and brainstorming workshops with project stakeholders

- Prepare analysis reports, solution designs and other project deliverables and own responsibility for timely completion and quality of outputs

Educational qualifications: Graduate / Engineering background (REC/NIT/IIT etc.), MBA

Work experience:

Total Experience: 12-14 years of overall experience of which at least 5-8 years is in independently driving transformation projects in large global organizations or with consulting firms.

Mandatory technical & functional skills:

- Excellent knowledge and experience of leading global process transformation projects using lean/ six sigma tools and techniques

- Hands-on experience of identifying and implementing Intelligent Automation opportunities (process mining/ RPA/ AI/ workflow etc.)

- Experience in developing global operating models leveraging onshore and offshore delivery centers

- Strong analytical and problem-solving skills. Skilled in the use of data analysis tools and able to extract insights from complex data

- Excellent Project management skills including ability to manage multiple workstreams/ projects at the same time.