Associate Director - Non Tech Hiring - BPO

Key Responsibilities:

- Drive large volume hiring in Frontline BPO space forNorthernRegion covering both domestic / international processes.

- Manage a team of Recruitment Professionals and Nurture Talent

- Ensure a healthy Channel Mix as per org direction and profile targets.

- Strategic manpower planning for project specific recruitment within defined time frames and

- Stakeholder management

- Identify future talent needs of the organization and proactively develop talent pool or social engagements for future requirements.

- Meet challenging recruiting targets consistently, within agreed timelines, ensuring right quality, at optimum cost.

- Help drive Automation in Talent Acquisition

- Drive cost-effective hiring initiatives.

- Analyse, recommend & implement Process Improvements in Talent search process.

- Arrange and review job descriptions and specifications.

- Generate monthly MIS Reports and review open mandates and with rational per candidate.

- Adhere to Recruitment Guidelines and ensure 100% process compliance.

Profile & Experience:

- 16 + years of experience in end-to-end Talent Acquisition process.

- Must have strong experience in managing large volume hiring (8000+ headcount per annum) in Frontline BPO space.

- Strong Team Management experience.

- Candidates with experience in third party business process services companies preferred.

- Hand on experience of bulk and frontline hiring.

- Strong understanding of BPO dynamics and stakeholder management

- Experience leading teams in a fast moving, customer-centric, hands-on environment.

- Highly adaptable and organized personality with proven excellent project management skills and strong business acumen.

- Experience working with a global, matrix environment with multicultural teams.

- Proven ability to identify and independently solve complex problems through the implementation of systems based on industry best practices.

- MBA/PG degree preferred.