Associate Director/Director - Global Capability Center - Big4

Role - Associate Director/Director

Keywords - Cyber Security, Compliance, Risk, Threat, Business Development

GTM/Go to Market - this a key experience required, pls. add a note on this experience when sending the CV

Target companies - Big 4, Wipro, TCS, Accenture, IBM, Capgemini

Location - Bangalore

Job Description:

As a Director, you will be responsible for leading and managing the firm's operations, strategies, and client engagements within the Global Capability Center. This role requires exceptional leadership skills, deep industry knowledge, and a strong understanding of the capabilities and services provided by the GCC. You will play a critical role in driving growth, building client relationships, and ensuring the delivery of high-quality services to clients served by the GCC.

Key Responsibilities:

Strategic Leadership:

- Develop and implement the strategic direction and vision for the Global Capability Center, in alignment with the overall business objectives of PwC.

- Provide strategic guidance and support to the GCC team, ensuring alignment with the firm's goals and objectives.

- Stay updated on industry trends, emerging technologies, and best practices related to the capabilities and services provided by the GCC.

Business Development:

- Identify and pursue business development opportunities for the GCC, both internally within PwC and externally with clients. Sales expectation of around 4-5 million USD.

- Collaborate with other PwC teams and practice areas to leverage capabilities and drive synergies across the organization.

- Build and nurture strong relationships with key clients, understanding their needs and delivering innovative solutions that meet their requirements.

Operational Management:

- Oversee the day-to-day operations of the accounts and engagements, ensuring efficiency, effectiveness, and adherence to quality standards. Managing revenue of more than 4-5 Million USD.

- Develop and implement operational processes and policies that optimize the delivery of services and enhance client satisfaction.

- Monitor key performance indicators (KPIs), analyze performance metrics, and implement corrective actions as necessary to drive operational excellence.

Talent Development:

- Attract, develop, and retain top talent within the practice, fostering a high- performance culture and nurturing employee growth.

- Provide mentorship and guidance to team members, promoting their professional development and career advancement.

- Foster a collaborative and inclusive work environment, promoting knowledge sharing, innovation, and continuous improvement.

Stakeholder Management:

- Engage and collaborate with key stakeholders across PwC, including leadership, partners, and other directors, to align strategies, initiatives, and priorities.

- Build strong relationships with internal and external stakeholders, representing the Global Capability Center and promoting its value proposition.

Qualifications and Experience:

- Master's degree in a relevant field; advanced degree (MBA, MCA, etc.) preferred.

- Must have one or more of the Certifications such as CISSP, CISA, CISM, CCSP, etc.

- Extensive experience (typically 10+ years) in a leadership role within a professional services firm or a Global Capability Center.

- Demonstrate good understanding of IT Risk Management skills, IT Security Standards (e.g. ISO27001) and Controls Frameworks

- Experience in conducting application & Infrastructure security reviews / audits.

- In-depth knowledge of the services, capabilities, and operations within the Global Capability Center domain.

- Proven track record in business development, client relationship management, and delivering results in a highly competitive market.

- Strong leadership and people management skills, with the ability to inspire and motivate teams.

- Excellent communication, presentation, and interpersonal skills.

- Strategic mindset, with the ability to think critically and make sound decisions in complex situations.

- Strong business acumen, including financial management and budgeting skills.

- Fluency in English