Associate Director - Bank Custom Product - FinTech/Payments

The Associate Director of Custom Products will play a crucial role in designing, developing, and managing a portfolio of customized banking products that meet the unique needs of our clients. This role requires a strategic thinker with a deep understanding of the banking industry, product development, and client relationship management. The successful candidate will work closely with cross-functional teams to deliver innovative and competitive products that enhance customer satisfaction and drive business growth.

Key Responsibilities:

Product Development:

- Lead the end-to-end product development process for custom banking products, from ideation to launch.

- Conduct market research and analysis to identify client needs, industry trends, and competitive landscape.

- Collaborate with internal stakeholders to define product requirements, features, and specifications.

Client Engagement:

- Engage with key clients to understand their unique needs and provide tailored product solutions.

- Develop and maintain strong relationships with clients, acting as their primary point of contact for custom product inquiries and issues.

Project Management:

- Oversee multiple product development projects simultaneously, ensuring timely and successful delivery.

- Coordinate with cross-functional teams, including marketing, sales, operations, and IT, to ensure seamless product implementation.

Financial Management:

- Develop and manage product budgets, ensuring cost-effective product development and delivery.

- Monitor product performance and profitability, making data-driven decisions to optimize product offerings.

Team Leadership:

- Mentor and guide a team of product managers and analysts, fostering a collaborative and high-performing work environment.

- Conduct regular performance reviews and provide constructive feedback to team members.

Qualifications:

Education: Bachelor's degree in Business, Finance, Economics, or a related field. MBA or advanced degree preferred.

Experience:

- 7+ years of experience in product development, preferably within the banking or financial services industry.

- Proven track record of successfully managing and launching custom banking products.

Skills:

- Strong analytical and problem-solving skills with a data-driven mindset.

- Excellent communication and interpersonal skills, with the ability to build strong client relationships.

- Proficiency in project management tools and techniques.

- Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.

Leadership:

- Demonstrated ability to lead and develop high-performing teams.

- Strong strategic thinking and decision-making skills.