Our ideal Associate Customer Success Manager:
- Has 1 to 4 years of work experience in a high-touch Customer Success, Strategic Consulting, or Management Consulting role in a B2B SaaS or Tech Product based company
- Showcases exemplary written & verbal communication skills to work along with Global Customers
- Has worked directly with Enterprise Customers in the Americas or European region
- Has an exceptional ability to foster positive business relationships
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
- Managed customers across different segments in the past and knows how to manage
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