Associate - Category Operations - Education/Retail

Category Ops Associate

Description :

Roles & Responsibilities :

- Coordinate with Category managers and prepare effective strategies for product lines and incorporate all cross functional activities.

- Perform analysis and implement all retail promotions on line and perform all proofing and data entry jobs for brand category.

- Administer all supplier associated activities and evaluate effective tracking of same to analyze all performance of business metrics.

- Provide an effective interface for various categories and recommend improvement strategies for all customer profits.

- Maintain and update knowledge for all business planning processes and associate category tools.

- Perform regular analysis for all industry trends and competitor related activities and recommend resolution for same.

- Prepare all required paperwork and select appropriate vendor and provide certificate of insurance to various categories.

- Administer all operations request and perform research on various out of stocks.

- Monitor all strategies for new products and programs and implement same for all category elements.

- Collaborate with category manager and field operations to ensure effective implementation of all new products and programs for marketing departments.

- Coordinate with marketing and operations departments and develop efficient promotion strategies for all categories.

- Develop and implement various product assortment processes for direct channels and provide support to same if required.

- Prepare and analyze all sales reports on a monthly and quarterly basis..

- Assisting with decisions about promotions such as discounted offers and affordable bulk packages..

- Collaborating with appropriate stakeholders to ensure the rollout of website changes.

- Monitoring website traffic and customer reviews to gauge responses to site updates.

- Teaming up with our SEO Specialists to increase the online presence of our website.

- Scheduling and communicating intensive site maintenance, as needed.

- Analysing sales-related data to predict future sales and concomitant stock requirements.

Skills :

- Strong written communication skills

- Good working knowledge of MS Office / MS Excel

Ability To :

- Multi task in a fast paced environment

- Operate in the system with the speed and accuracy necessary to meet departmental standards

- Handle stressful situations

- Maintain composure in critical situations and communicate clearly with both internal and external customers

Demonstrate :

- Passion for delivering great customer experience

- Strong interpersonal & communication skills

- Excellent listening skills

- Excellent Data Accuracy skills

- Eye for Detail

- Commitment to meet Deadlines