Assistant Vice President/Vice President - Sales - SaaS

About FloBiz:

Built by the same team that in 2017 set up Koinex (India's first & largest crypto exchange), FloBiz is an SMB growth SaaS platform which aims to offer a suite of digital products, utility tools and curated services to the rapidly growing & evolving small business sector in India. myBillBook is the company's flagship product.

About myBillBook:

myBillBook is India's leading GST billing & accounting application for the mobile & desktop platforms. It offers full capabilities of a miniature ERP system comprising invoicing, inventory maintenance, AR/AP management, business intelligence, CRM, staff management & WhatsApp marketing along with a horde of value add features. myBillBook has been designed from the business owner's point of view and supports usage across multiple companies, users, devices and platforms with state-of-the-art data security & synchronization technologies for business on-the-go.

Currently, the app has been downloaded by over 10M SMBs across the country with over 5x growth in user base in the last 18 months alone. Even with such pace of adoption of the product, myBillBook continues to be the highest rated product in its category.

Summary:

FloBiz is an organisation of high ambitions to build a sustainable and lasting business which drives deep impact with its core products and offerings. We're a team of about 200 talented professionals looking to reimagine how India does business. In the long run, we aim to design from scratch a complete ecosystem of software, services and value add support to create a digital business experience like no other for the Indian SMBs. We're a Series B funded enterprise with the backing of some of the most well regarded institutions in the space.

There are dedicated, well populated & mature business functions (Engineering & Product, Sales, Customer Success, Marketing & Growth) along with support functions (Finance, HR & Legal) in the organisation and we want to add a senior Leader to the team who will be responsible for driving our SaaS business with a particular focus on GTM, Monetisation & Revenue Operations with feedback driven assistance to product development. You will be in-charge of effectively scaling the distribution of our core product myBillBook in collaboration with other Leaders & directly under the CEO's leadership with a critical lens of R/C (revenue-to-cost) benchmarks.

Description:

Candidate will be required to undertake the following responsibilities:

1. Monetisation Strategy (experiment, devise & design SaaS monetisation framework to expand new & repeat revenue streams for myBillBook)

2. Sales Management (lead all inbound & outbound sales initiatives across Inside Sales & Offline GTM motions; develop new channels of product distribution)

3. Revenue Operations (data analysis to drive monetisation strategies; oversee day-to-day revenue related workstreams in coordination with Finance; implement tools to support revenue growth)

4. Marketing Alignment (design & execute activities in collaboration with Marketing & Growth team to achieve revenue goals; ideate & experiment with new lead generation activities; oversee demand generation, lead nurturing & conversion strategies)

5. Customer Success (work closely with Customer Success function to deliver smooth onboarding experience; ensure high CSAT leading to new revenue & repeat revenue growth; build & scale feedback pipeline for continuous product development)

6. Operational Strategy & Process Improvement (take initiatives to identify & solve for process related bottlenecks; design & improve day-to-day business operations systems; ensure high productivity & measurable effectiveness across operations teams)

7. Business Plan Design & Execution (collaborate with Leadership to design & strategise on monthly/ quarterly business goals; ensure progress towards targets achievement by driving hands-on execution of business plan; build & maintain reporting systems to track & report business progress to relevant stakeholders)

8. Resource Management (manage resources for business goals including personnel, technology & budget; optimise resource allocation & utilisation across operations teams; oversee hiring, training/ upskilling, development & employee satisfaction of operational staff in coordination with HR team)