Assistant Vice President/Vice President - Procure To Pay/Order To Cash/Finance & Accounts - Insurance Domain | BPO/KPO/ ITes

AVP/VP - Procure To Pay/Order To Cash/

We are hiring for an esteemed client of Innoquest that is (a large brokerage firm operating globally) Looking for an AVP/VP level candidate

Roles and Responsibilities:

Process Management & Improvement:

- Drive & achieve productivity enhancements.

- Own weekly/monthly management reports & highlight relevant gaps &/or concerns.

- Responsible for scoping, identifying new areas of work.

People Management:

- Conduct regular meetings with process managers & resolve concerns.

- Conduct skip level meetings with team members & resolve escalations.

- Identify & facilitate movements within the division for Process Managers.

- Managed a team size of 150 and above.

- Customer Service & SLA Delivery

- Drive on-time, accurate & quality service delivery within agreed upon SLAs for assigned processes.

- Manage client relationships and escalations.

Desired Candidate Profile:

- 15 plus years of experience in the ITES sector.

- Minimum four to five years of experience in a managerial role.

- Relevant F&A experience is must - P2P, O2C, R2R

- Prior work experience in UK/US Insurance domain.

- Must have experience in managing a span of closed to 150 team members.