Posted By
Posted in
Banking & Finance
Job Code
500131
Impact on the Business/Function
- Typically Managing - 40-60 FTEs
- USD1m-1.75m, dependent on local site costs
- Alternative clients, supporting product / sub products at a regional level as follows:
- Single Product :Fund Services
- Multiple Sub Products: Pricing, Reconciliations and or GAV/NAV.
- Manage costs in line with ROP
- Improve operational efficiency on year to year basis to minimize overall cost and marginal cost of new business
- Ensure service delivery quality and timeliness meet/exceed agreed threshold.
- Support Global Operating Model/Workflow/ Platform Change initiatives
Customers / Stakeholders :
- Supporting single product and multiple sub product, multiple region, multiple jurisdiction as follows:
- Multiple Region: (Europe / APAC)
- Multiple Jurisdictions : (Ireland/Edinburg /Middle East/Hong Kong / Singapore )
- Engage with the stakeholders to ensure team is aware of the changing expectations and challenges
- Ensure understanding of the various requirement for various jurisdictions and thereby end client
- Ensure regular business calls are held and actionable are completed within timelines
Leadership & Teamwork :
- Typically managing 40- 60 FTE, dependent on current BAU footprint and projected growth
- Typically managing from 4 - 6 directs, dependent on current BAU footprint and projected growth
- Will be responsible for leading the team in Kolkata for Pricing and Reconciliations and or GAV/NAV for various jurisdictions
- Attrition rate maintained within annual performance target
- Recruitment/training of teams managed
- Develop a culture of meritocracy, high performance standards and high achievement
- Manage Succession planning for Key resources.
- Create best place to work as evidenced through future GPS scores
Operational Effectiveness & Control :
- Overall volume at Sub Product Level:
45k-50k Reconciliations Packs and or approx. 8k to 10k GAV/NAV packs on annual basis.
- Multiple Product / Sub Product. Multiple Region / Multiple Jurisdiction - Significant complexity/risk and engagement with business partners and external market / client/Auditors. New funds are being on-boarded directly in the SSO, with expectation of BAU delivery from day 1.
- Migration of more complex activities from multiple jurisdictions to HSSO.
- Operational risk threshold through 'single event' control failure identified to USD10m based on 3-5 year data.
- Large variation and the manual nature of processes required by Product / System / Country / Client
- Service Delivery quality/timeliness is within/exceeding agreed limits and regularly reported to stakeholders
- Ensure effective production management capacity is in place for the process.
- Work towards minimizing business variance across jurisdictions/regions through standardization No Repeat high risk finding in Internal audits
- Manage migrations within project agreed timelines and risk parameters
- Reduce Operational Losses on year-on-year basis and contain within agreed risk limits.
- Establish effective BCP for the processes.
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Posted By
Posted in
Banking & Finance
Job Code
500131