Reporting directly to the VP, Technology, the AVP technology is a highly visible position central to the overall account ownership and client relationship. With a full P&L, you will - sell, lead and execute- to develop and deliver Insurance industry-centric technical solutions, helping the Insurance industry turn digital disruptions into competitive advantage. Your unit will bring together Insurance industry talent, domain knowledge, agile capabilities, cutting edge technology know-how, frameworks and automation assets to simplify processes, enhance operating environments, mitigate operational risks, modernize operating models and increase process efficiency and effectiveness for clients.
Given the transformation agenda impacting the entire Insurance industry, this is arguably a career-defining opportunity for an ambitious and talented individual with a long and well documented track record of success in Technology services delivery or consulting to the Insurance industry. This will translate into a great opportunity for delivering technology solutions, identifying client opportunities, talent management and competency building.
JOB RESPONSIBILITIES
Service Delivery
- Responsible for managing multi-applications insurance technology solution delivery with complex integrations across multiple accounts simultaneously.
- Ensured total adherence to SLAs/KPIs with focused implementation of process improvements and best practices.
Product Development
- Lead cross-functional teams to develop a roadmap, create product definitions, establish milestones and manage the implementation and evolution of the product development cycle.
Process Improvement and Innovation
- Drive the implementation of development best practices throughout the organization, while governing control and ensuring objectives are achieved. Risk management, resource allocation, project prioritization, and research and recommendation of new systems and software products and services.
- Prepare the organization for regulatory and other compliance audits
- Foster culture of innovation and fast execution, leading by example and hands-on execution.
Business Development
- Lead in business development initiatives, RFP response preparation and pre-sales engagements.
- Represent the organization at different forums, seminars, conferences as the brand ambassador.
Staffing
- Drive the talent management effort for Technology, including hiring, developing, training and retaining a best in class team spread across geographies
- Develop competencies and resources in view of expectations of Insurance + Technology industry
ROLE/DEMANDS
- Excellence in strategic and analytical problem solving - Quantitative, fact-based approach to team based problem solving and strategic approach to addressing issues and offering solutions. Candidates should have an aptitude for analytical concepts and thinking.
- Business acumen and IT knowledge - Strong business development skills. Must understand current market trends, risks and prevalent technologies used in the global Insurance industry.
- Outstanding leadership and communication skills - Polished verbal and written communication style. Ability to confidently build a strong rapport with project teams and the client.
- Personal drive - Entrepreneurial drive with a can-do attitude, a strong desire to learn and shape your own career path. -Commitment to making a positive lasting client impact.
- Self-guided attitude - The ability to succeed in a professional environment where client and project direction is not always well defined. Qualified candidates will understand how to produce results when working in challenging client environments and/or new business areas.
- Cultural adaptability - The ability to work in a globally distributed environment with customers based in different regions across US/UK/AU/NZ/SG/HK and the workforce is primarily of an Indian origin
Qualification & Experience required (including key competencies):
- 15+ years of experience in leading large technology delivery teams and driving product roadmaps
- Master's in a relevant discipline from a top university strongly preferred
- Thorough understanding of P&C insurance carriers/Brokers/MGAs functioning, pain points & broad understanding of their technology needs
- Excellence in Engagement Management derived from outstanding communication skills with the ability to mentor and motivate developers, leads, and peers.
- Extensive working in Product based environment in the capacity of a technically hands on technologist and the manager on any technologies
- Should have done convincing work in areas of sales and consulting for IT opportunities
- Should have managed large budget engagements and revenue responsibility
- Should have participated at Insurance and/or Technology seminars/conferences in the capacity of speaker/contestant
- Application development experience using .NET Framework 4.0, Visual Studio, ASP.NET/C#, SQL Server, Amazon Web Services experience
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