Assistant Vice President - Talent Acquisition - BPO/KPO

External job description :

- Company seeking a talented, result-oriented Recruitment Manager, with a passion for delighting the client and candidate, to join our global recruiting organization.

- The Recruitment Manager will work with a team of recruiters, sourcing and recruiting coordinators focusing in the areas of candidate talent search and placement, process improvement, strategy development and will act as client lead for supported groups. They will foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.

- To be great in this role the candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done.

- The best candidates will draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners.

- They have a reputation for being exceptional at candidate generation, client/account management, possess organizational skills, strong verbal and written communication skills, have an ability to prioritize their time, demonstrate push-back and a sense of urgency, and understand the value of providing amazing customer service.

Core Responsibilities :

Leadership/ Lateral hiring :

- Drive team to deliver Executive needs for all CS -sites.

- Partner with hiring teams to build effective sourcing and assessment methods.

- Ability to manage customer/partner expectations through a deep understanding of return on investment.

- Must be able to understand how to recruit passive candidates and possess the mentality to "profile people and gauge chemistry of candidates for fit and understand their motivation" rather than sell a role.

- Build and maintain network of potential candidates through pro-active market research and on-going relationship management;

- Demonstrate ability to anticipate hiring manager preferences through high offer-to-interview ratio.

- Recommend ideas and strategies related to recruitment that will contribute to the long-term growth of the company, implementing new processes and fine tuning standard processes that fits 's mission to deliver the highest quality results to the customer.

- Articulate in writing a plan with deliverables, timelines and a formal tracking process.

- Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline.

- Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.

Internal job description :

Basic qualifications :

Ideal Candidate Qualifications :

- Strong experience in the life cycle recruiting.

- Skilled at partnering with hiring teams to build effective sourcing.

- Must have experience in building and utilizing a variety of sourcing plans and tools, including proactive internet research.

- Recognized as a top producing Recruitment Manager, the "star" at their firm, recognized for use of innovation and process improvements

- Heavily networked and knowledgeable of the leading search practices.

- Strong client focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships, must pursue conscious cost-containment efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer.

- Excellent written and verbal communication skills, organizational and negotiation skills are required.

- Effectively manage and prioritize multiple searches, projects and client relationships.

- Demonstrated ability to execute recruiting strategy, including employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management.

- Self-sufficient and able to work with little direct supervision.

- Ability to act at both the strategic and tactical levels in a fast paced environment.

- Demonstrate credibility with business leaders; strong consulting skills, a positive attitude, and demonstrate ability to work in a team both as a team leader and member.

- Possess strong analytic skills with ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team.

- Any prior ATS experience in sourcing, tracking and managing candidates.

- Strong Microsoft proficiency, including Word, Excel, PowerPoint and Outlook.

Preferred Qualifications :

- Masters in Human Resources.

- 10+ years of experience in recruitment function.

- Preferably from KPO / BPO industry.