Assistant Vice President/Senior Director - Client Service - Media Agency

About our client:

Our client is a global data and measurement-driven media agency whose mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L'Oral and the Financial Times. The agency is more than 2,000 people strong, manages $4.5B in annualized media spend, and deploys campaigns in 121 markets via 22 offices in APAC, EMEA and the Americas.

About the role:

As a Client Services Sr. Director/AVP, you will be responsible for the strategic, and day-to-day leadership of a key client account/s spanning all aspects of the business. You'll need to understand all our discipline areas deep enough to be able to advise on initiatives ranging from media campaigns to design & build projects to creative. We're looking for intelligent people who can passionately represent the company, develop a talented team, ensure outstanding delivery to the client, and create opportunities for our relationship to blossom.

Some of the things we'd like you to do:

- Put yourself in the client's mindset: develop their business like it's your own. Use everything in your background and within company to advise, action and deliver outstanding results.

- Take direct responsibility for company's strategic relationship with the client and the associated lifetime client value.

- Actively support the client's commercial objectives through their strategic marketing planning - you will be expected to contribute across all channels. Ensure that the company offering is appropriately positioned to best support the client's objectives.

- Mentor the internal team in their understanding of, and approach to, supporting the client's strategic marketing plan, and manage the day-to-day throughout of the team

- Ensure the operational excellence of campaigns, aligning to established best practices and processes.

- Continually assess team capabilities and look to resolve any gaps through the personal development of existing resources or by leading recruitment efforts

- Build and develop a deep understanding of the client's sector, the strategic issues, new initiatives and the client's competitive position; share this understanding with colleagues as appropriate and act as the source of marketing knowledge for the sector.

- Provide ad hoc support to the client, as requested, to solve a broad strategic marketing problem.

- Identify opportunities for deepening the client relationship through innovation, the adoption of new marketing technologies and the use of a broader range of agency services.

- In particular, you'll need a very solid understanding of modern Internet technologies and how they can be used to guarantee marketing effectiveness.

- Use your understanding of the broader agency landscape to contribute to all agency meetings. Support the team in the delivery of ongoing services where requested

A bit about yourself:

- Strong media planning experience across all channels.

- 12+ years of experience working in an integrated agency environment.

- Proven track record of building and maintaining senior-level client relationships and ability to manage multiple internal and external stakeholders

- Proven experience coordinating and managing internal agency teams

- Experience leading a team and developing direct reports

- Extensive understanding of media optimization principles and an interest in driving campaign performance