Assistant Vice President - HR Business Partner - Sales Segment - ITeS/BPO Firm

AVP HRBP - Sales

Job Description:

- Develop and implement comprehensive growth strategies for initiatives aligned with organizational goals, focusing on market expansion, service innovation, and competitive positioning.

- Conduct in-depth market research and competitive analysis to identify trends, opportunities, and risks, and leverage findings to inform strategic decisions for projects like Sales Incentives, Sales Rewards, Sales Productivity, Sales Onboarding that have a direct impact on the Sales Colleagues in front-end, client facing roles.

- Lead change management efforts related to new initiatives, ensuring smooth transitions and buy- in from all leaders and impacted colleagues.

- Develop and execute people initiatives that promote talent acquisition, retention, and development within the growth office, fostering a high-performance culture.

- Oversee performance management processes including promotions, market corrections, Mid & Year-End Reviews.

- Collaborate with and guide managers to drive goal setting for team members & create Individual Development Plans (IDPs) tailored to the growth office colleagues.

- Identify training and development needs for growth office colleagues, creating and implementing programs that enhance skills and support career progression.

- Address and manage people-related issues effectively, providing guidance and support to managers and team members to resolve conflicts, enhance team dynamics, and promote a positive work environment.

- Partner with Senior Leadership, EC and OC members, and Sales Leaders to ensure cohesive execution of initiatives and leadership buy-in.