Assistant Vice President - Charge Back Disputes - Investment Banking

Charge Back Disputes

We have an opportunity with investment banking in Chennai.

Location - Chennai.

Exp - 15+ yrs

- Manages a medium to large operation with multiple units and/or multiple sites, taking a leadership role in the group, area or function. Typically manages subordinate managers or professional teams. Has accountability for units' financial and operational performance. Develops and implements shorter-term strategies with low-to-moderate financial risk and that could impact functions or activities outside the group. May provide input to the development and implementation of longer-term strategies specific to own units.

- Strong knowledge of Accounts related processes such as Reconciliation, Adjustments, Claims etc

- Thorough knowledge of Visa Operating Rules, Regulations change and other regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, FACTA, REG E

- May lead complex cross-enterprise/ operations projects

- Lead relationships with Global Business Partners of specified LoBs in US/ other regions and will be a key member of the global WCT Operations management team

- Manage line of business processes (operations) with significant financial and operational risk

- Plan, Execute and Responsible for People, Process, Risk, Operational Excellence and other business goals

- Manage budgets at appropriate level

- Manage senior Internal stakeholders including support groups

- People management/ leadership - 50-150 persons; Direct reports (if) at Asst. managers or Managers level

- Decisions made at this level are critical and have potential impact towards EGS & WF

- Global knowledge and good understanding of the Banking domain

- Strong knowledge of GiC environment

- Exhibits strong relationship/ negotiation orientation with senior level business partners globally

- Ability to partner, and experience with Quality, Metrics, Process management/ improvements, and re-engineering

- Experience in or Exposure to Change Management/ Program management/ Solutioning at global level preferred

- Demonstrates ability to manage multiple tasks under pressure with minimal supervision

- Exhibits solid time management skills and works to meet or exceed all deadlines

- Exhibits strong project management skills

- Exhibits appropriate sense of urgency in managing responsibilities

- Demonstrates ability to prioritize tasks and to understand the urgency of specific requirements

- Demonstrates ability to work independently

- Demonstrates ability to effectively delegate assignments

- Exhibits strong follow up skills to ensure assignments are completed by staff

- Exhibits excellent planning and implementation skills

- Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas

- Takes ownership for responsibilities and for management of risk exposure

- Presents well thought out recommendations to enhance the overall success of the organization

- Recognizes and respects the strengths of others in the organization

- Demonstrates ability to train new or existing staff on newly assigned duties

- Can adapt and can help others adapt to a changing environment and circumstances

- Exhibits commitment to the company

- Demonstrates ability to drive transformation

- Demonstrates ability to effectively lead and engage team members

- Motivates self and inspires others into positive actions

- Demonstrates the appropriate level of tact and diplomacy when dealing with difficult/stressful situations

- Exhibits respect for management

- Exhibits ability to manage difficult situations and to provide resolution according to the situation

- Demonstrates ability to maintain professional conduct under all circumstances