Assistant Vice President - Account Transition Leader - BPO

Inviting applications for the role of Assistant Vice President - Account Transition Leader

In this role, you will be responsible for seamlessly running large-scale & sophisticated projects for the Transition function and building a value for internal partners by streamlining / simplifying their processes. In our endeavor to stay significant and ahead of the competition in this hyper-dynamic business and client environment it's imperative in building significant business impact. With an ask for ground-breaking, insight-led thinking, role involves re-imagining the outcomes for partners in the function.

This role involves consulting prospective clients in co-create E2E Transition / Transformation approach for all non-strategic deals to deliver - Intelligent Operations- / - Digitally Led Solutions- on bedrock of Lean Digital with the direction from the VTLs and contribution from TMs as well as mentoring and acting as a trusted advisor to the customer.

Responsibilities:

- Involve self in the - Flying Formation team for Hunting & Mining pursuits

- Develop an E2E solution and its value being proposed

- Co-create the E2E transition strategy / solution

- Understand our Digital Compendium (Transformation Services offerings, solutions, digital assets, deployment toolkits etc.) with sharp focus on market / industry / client specific agendas

- Position our digital compendium credibly during all client interactions

- Develop and refine Client engagement strategies in alignment with client expectations and relationship management practices

- Engage CXO-1 / CXO-2 level in exploratory discussions; identify and articulate potential opportunities (unstated)

- Pro-actively identify and communicate risks, and co-create change solutions throughout the Transformation period

- Build financial acuity around revenue, AOI impact and cost drivers for a business transition lifecycle

- Craft financial strategies (planning, reporting etc.) and ensure alignment with E2E groundbreaking change plan

- Analyze and take corrective action to stay on track with financial realizations

- Build a deep understanding of the domain, products and service lines within the industry

- Understand competitor's product offering, strategy, positioning, strengths and weaknesses

- Develop the transformation blueprint / plan in line with the vital change, associated costs and intended benefits,

- Implement the defined governance strategies (risks / issues / communication /compliance & controllership / knowledge / people / reporting etc.) building a - zero surprise- environment- .

Qualifications:

Minimum qualifications:

- Post-graduation degree/ MBA [Based on technical proficiency - add technical degree]

- Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification

- Involvement in Six Sigma initiatives and projects

- Relevant years of experience post-Graduation with Minimum 3 yrs. of consulting exp. at Client level with shown expertise in building E2E transformation solution

- Extensive experience in handling multi-functional Solutions, Transitions & organizational change with internal and external partners

- Knowledge of project management tools and technologies

Preferred qualifications:

- - Transformation- Focused Solution Provider: Co-create Transformation Focused transition solutions in sync with E2E view of the proposed solution

- Digital Suedo Native: Lead by Example in building a Digital Demeanor

- Strategic / Outcome Focused Client Interactions: Build positive relationships with the Client Leadership Team on a bedrock of - Transformation- based conversations

- Controller of - E2E Transition Costs- : Be accountable for revenue and AOI impact during the transition for the account/s