Assistant Manager/Manager - HR Business Partner - ITeS

HRBP

Role: HRBP

Designation: Assistant Manager / Manager

Location: Trivandrum, Kerala

Work Mode: Work from Office

Experience: Minimum of 4 - 7 years of work experience and worked in an ITES background

Work Schedule: Must be flexible to work during day, night and weekend shifts - based on business need

Essential Qualifications: MBA or Post Graduate in Human Resources

Employee Engagement and Retention:

- Responsible for Rewards and Recognition in the division

- Roll out various programs targeting employee retention / engagement etc., e.g. New Joiners Delight, Employee Satisfaction Survey

- Identifying employees who are at risk and ensure recommendations are made to manage attrition

- Conduct exit interviews and report findings to HOD and Corporate HR

- Organise forums, working groups, seminars, road shows, training sessions, and other information-sharing activities involving staff

Employee Communication:

- Conduct shift meetings on a monthly basis to ensure HR issues are addressed

- Ensure timely & appropriate dissemination of all employee communication

- Responsible for timely closure of these issues

Policy Implementation:

- Implement HR Policies & special initiatives rolled out by Corporate HR for the vertical

- Ensure compliance with the firm's policies and practices

- Provide changes and feedback to the Corporate HR policies as required

Compensation and Benefits

- Provide input from a compensation perspective for salary increases or promotions recommended to Corporate HR

- Keep track of market information with regard to latest trends and practices by the competitors

Performance Management:

- Implement the Performance Management Process within the business unit

- Facilitate the goal setting process with in the business units

- Support business in managing poor performers

- Facilitate Career Development conversation and plans for eligible employees with in the business unit.

- Assist the BU head in succession planning, defining career paths for critical employees

Learning and Development

- Liaise with the Learning and Development function in creating various kinds of development, learning programs for identified target groups.

- Partner with L&D in the Training Need Identification process

Partnership:

- Establish strong relationships / trust with the business leadership, managers and employees

- Spend time with the Business in understanding key variables, opportunities, challenges and its external and internal environment

- Conduct Market research on various HR / OD / Talent management requirements like HR benchmarks, industry best practices, market data, policies and procedures etc.

- Gather market / competitive customer data / information through different mediums like internet, forums, magazines etc

- Provide perspectives to the business and influence / support the decision making