Assistant Manager - TPA/BPM - IT

Technical skills requirements

- Six Sigma & Black Belt certified or trained and various quality tools knowledge on deploying them on initiatives as appropriate.

- Experience and knowledge to help business team on process design and documentation; so prior experience of driving BPM projects is desirable

- Knowledge of Minitab, MSVisio and Officetools.

- Experience of Process Re-engineering, Business Process Re-engineering, Process improvement, Business process improvement.

- Should be proficient in Project Management skills (a PMP or similar certification is desirable)

- Self-starter who can work independently, displays initiative and is a problem solver. Influencing & consultative skills on driving projects with key stakeholders/clients.

- Excellent communication & interpersonal skills

Additional skills requirements

- Some knowledge on working on tools like Crystal Ball and other related tools might be useful.

- Some background invarious QMS and Assurance audits like SOC audits might be useful.

- Experience at a MNC/Service industry preferably with prior exposure to RPA projects