- Handling the team of the dedicated resources in provide cutting edge services to the Global clients.
- Handling the F&A clients in terms of third-party apps queries.
- Providing the basic trouble shooting of the apps.
- Understanding the client's requirements and delivering our software solutions to facilitate this.
- Follow the standard process and best practices.
-Manage the provisioning process, including the creation of groups/users, and any other areas that require modification
- Deliver end user training to clients, which may include technical personnel, senior executives and administrative staff
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